Returns & Exchanges
At OSEA Malibu, we want you to love your skincare ritual; if you are not completely satisfied with your purchase, we offer easy returns and exchanges within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, a prepaid shipping label will be sent to your email address for easy printing at home.
- 3.Package Your Items
Securely pack the products in their original packaging or a sturdy box and attach the prepaid shipping label to the outside.
- 4.Drop Off and Refund
Drop your package at any authorized carrier location; once received and inspected, your refund will be processed to your original payment method within 5-10 business days.